Privacy Policy

Arumana Mother & Child Hospital, Thiruvananthapuram

Your privacy is important to us. This Privacy Policy explains how Arumana Mother & Child Hospital collects, uses, discloses, and protects your information when you access our website, fill out forms, contact us, or use any of our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect the following details when you voluntarily submit them:

Name
Phone number
Email address
Address
Age and gender
Medical information you choose to share
Appointment details or inquiries

b. Non-Personal Information

Automatic data collected during website use, including:

IP address
Browser type and version
Device information
Pages visited
Time spent on the website
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Provide medical services and respond to inquiries
Book appointments and follow up with you
Improve our website experience
Send updates related to services or health information (only with your consent)
Maintain records for clinical and administrative purposes
Ensure patient safety and service quality

3. Sharing of Information

We do not sell or rent your personal information.
We may share your data only:

With authorized medical professionals involved in your care
With administrative staff handling your requests
With service providers (e.g., SMS/email gateways) strictly for communication purposes
When required by law, government authorities, or to protect public health and safety

All third-party partners are required to maintain strict confidentiality.

4. Data Protection & Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking Technologies

Our website may use cookies to improve user experience and analyze website performance. You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

Request access to the personal data we hold
Ask for corrections to inaccurate information
Withdraw consent for communication
Request deletion of your information, where legally permissible

To exercise these rights, contact us at 0471 299 7216

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Arumana Mother & Child Hospital

Eanchakkal Westfort Road, Vallakkadavu,

Thiruvananthapuram, Kerala-695008

Phone:0471 299 7216
Email: info@yanaivf.com